The Hollies Pre-school Policies...

Below are summaries of the extensive list of all our policies. You can click on the appropriate links to download and read the policies in full.

Anti-Bullying Policy
Behavior Management Policy
Care and Education Policy
Fees and Booking Policy
Health and Safety Policy
Statement Policy
Health Policy
Positive Handling Policy
Manual Handling Policy
Safeguarding Policy
Secure Storage Policy
Security and Safety Policy
Special Education Needs Policy
Staffing and Recruitment Policy
Complaints Procedure

Anti-Bullying Policy

Statement of Intent
We are committed to providing a caring, friendly and safe environment for all of our children so they can learn in a relaxed and secure atmosphere. Bullying of any kind is unacceptable at our pre-school, after school club and holiday club. If bullying does occur, all children should be able to tell and know that incidents will be dealt with promptly and effectively. We are a TELLING setting. This means that anyone who knows that bullying is happening is expected to tell the staff.

Please read the full policy available here – click here

Behavior Management Policy

Our Aim
At Hollies Pre-School we aim to work towards an environment in which children can develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement. We understand that children flourish best when their personal, social and emotional needs are met and where there are clear and developmentally appropriate expectations for their behavior. We believe in promoting and nurturing positive behavior and are committed to teaching children how to behave in socially acceptable ways and to understand the needs and rights of others.

Please read all this policy – click here
It is important for you as parents to know how we deal with behavior and you may want to continue these through at home.

Care and Education Policy

Statement of Intent
Our aim at the Hollies is to provide a safe and happy environment where children can grow and learn under the guidance and supervision of our dedicated and caring staff. We hope to fulfill their physical, intellectual, emotional and social needs, whilst showing them kindness, consistent discipline and encouragement in a happy and informal setting.

Please read all this policy –click here
It is important for you know how we work with parents, how we help your child learn and their daily routine.

Fees and Booking Policy
We have made changes to the payment schedule as follows:

Fees
Term/half-termly payments need to be received by the end of the first full week of each term and half-term. Monthly payments need to be received before the 10th of the month from September to July.

If payments are more than one week overdue parents will be contacted via email or letter. Failure to pay fees within 1 week of notification, a second reminder will be sent. Failure to pay 1 week following a second reminder may result in cancellation of sessions. The Hollies will permit parents to pay via childcare vouchers which fall after 10th of each month if parents demonstrate regular payments.

If payments are hard for parents to meet The Hollies are willing to discuss an alternative payment plan. Failure to keep up payments with the revised payment plan will result in The Hollies giving the parent one months notice of cancellation of sessions. All fees prior to the cancellation have to be paid before the child can attend The Hollies.

Session Cancellation
If you wish to cancel a session for a full term or half term we will need notice in writing, one calendar month prior to the start of the term or half term, via letter or email to liz.taylor@theholliespreschool.co.uk.

If notice is not received in this timeframe the parent will be invoiced for 50% of the cancelled sessions for the half term, unless the session can be reallocated to someone on the waiting list.

Please read all this policy – click here

Health Policy

Statement of Intent.
It is our aim to ensure that the setting is a safe and healthy place for children, parents, staff and visitors/volunteers visiting the pre-school. We will ensure staff are kept up to date with relevant information regarding any health issues. Staff will be supervised to ensure policies and routines are adhered to.

Sick child policy.

The wellbeing and health is our primary concern at the Hollies. We ensure all staff are aware of signs and symptoms of early childhood illnesses and display guidance on infection control in the office.

The children should only come to the Hollies if they are fit and well to do so. Exclusion is necessary for the following common symptoms and illnesses: diarrhoea, vomiting, high temperature, chickenpox, measles, mumps, meningitis, head lice, scabies, etc, for the necessary exclusion period. Children should NOT come into pre-school until they have been clear for 48 hours after any sickness/diarrhoea/high temperature illness. If parents are unsure they are asked to consult their doctor.

Please read all this policy –click here
It is important for you know our policy to hygiene, sick child policy and administration of medication.

Positive Handling Policy

This policy sets out the Hollies framework for the use of positive handling and the use of reasonable force.

Please read all this policy - click here


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Manual Handling Policy

Hollies pre-school will work towards a safe handling policy and as part of this process will ensure a current policy of minimal lifting. We will ensure that the necessary arrangements are made to facilitate the information of the policy, for example by provision of appropriate and suitable training by professionally competent persons, for those who have duties under the policy.

Please read all this policy - click here

Safeguarding and Promoting Children's Welfare

The Hollies is committed to creating and maintaining the safest possible environment for children and young people to be cared for and educated in. All members of staff working with children have a legal duty to take action if they have a concern about a child in their care.

The Hollies believe that it is always unacceptable for a child or young person to experience abuse of any kind and we recognise our responsibility to safe guard the welfare of all children and young people, by a commitment to practice which protects them.

The purpose of this policy is to:

• provide protection for all the children and young people who are in our care

• provide staff and volunteers with guidance on procedures they should adopt in the event that they suspect a child or young person may be experiencing, or be at risk of harm.

Please read all this policy –click here
It is important for you know our policy of Safeguarding Children, the training we undertake and the procedures we have to follow.

Secure Storage, Handling, Use, Retention & Disposal of disclosure information.

General Principles
As an organisation using the Criminal Records Bureau Disclosure service to help assess the suitability of applicants for positions of trust, The Hollies complies fully with the CRB''s code of practice regarding the correct handling use and retention and disposal of Disclosure information. It also complies fully with its obligations under the Data Protection Act 1998 and other relevant legislation pertaining to the safe handling and storage of information.

Please read all this policy - click here

Security and Safety Policy

Statement of intent.
The safety, security and well being of the children and adults attending the Hollies is of paramount importance. We make our setting a safe and healthy place for children, parents, staff and visitors by having policies and procedures in place and by making sure all staff understand and follow them.

Please read all this policy – click here
It is important for you know our policy of keeping your children safe and secure.

Special Educational Needs Policy

Our aims and ethos:
We welcome the inclusion of all children whatever their individual needs may be. All children have the right to achieve and develop to their full potential. We believe that having an inclusive policy benefits all children, and is a positive experience that reflects the diversity of our community.

Please read all this policy –click here
It is important for you know our policy of co-ordination, identification and provision for children with special educational needs.

Staffing and Recruitment Policy

Statement of Intent.
It is our aim to ensure that all children and parents are offered high quality care and education. In order to ensure the children have sufficient individual attention we provide a staffing ratio in line with or higher than the statutory requirements. We feel that it is important to recruit staff with relevant qualifications or who are willing to access training to achieve a good understanding of child development, education and their needs.

Please read all this policy - click here

Health and Safety Policy

Hollies pre-school recognises its duty of care for the health, safety and well-being of all its employees and will take effective steps to ensure that this is achieved, so far as is reasonably practicable. In discharging this responsibility it will take into account its parallel obligations for the health and safety of its pupils, visitors and others who might be affected by its operations.

The provisions in this policy are intended to ensure that healt h and safety is an integral part of the process of risk management which the pre-school operates.

The committee is committed to securing the health, safety and well-being of employees, pupils and others affected by the pre-schools activities. Everyone has a part to play in bringing this into effect and full co-operation is therefore expected. For employees, this is not only a matter of common sense, but also a legal duty.

Our statement of general policy is:

• to provide adequate control of the health and safety risks arising from our work activities;

• to consult with our employees on matters affecting their health and safety;

• to provide and maintain safe equipment;

• to ensure safe handling and use of cleaning materials;

• to provide information, instruction and supervision for employees;

• to ensure all employees are competent to do their tasks and to give them adequate training and equipment;

• to prevent accidents and cases of work related ill health;

• to maintain safe and healthy working conditions; and

• to review and revise this policy annually or as necessary.

Please read all this policy – click here

Complaints Procedure

The procedure to ensure that complaints either from staff or parents are dealt with promptly and in confidence are as follows:

If a parent has a complaint against The Hollies or its staff they should first bring it to the attention of one of the Supervisors. If the complaint is against a Supervisor then it should be taken to the Chairperson of the Committee. Any complaints will be referred to the appropriate authority and their guidelines followed.

Normally any complaints are dealt with quickly or easily, but if there are any complications then the complaint can be brought up at the next staff meeting or committee meeting. In the event of a complaint requiring urgent attention, then an emergency meeting can be called at any time.

In addition to the above, the Hollies is inspected by the inspection unit of OFSTED. If any parent believes that their complaint has not been dealt with to their satisfaction then they may contact the inspection unit.

Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD

Telephone number : 0300 123 1231

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